Terms & Conditions — vgallery.com.au

1. Acceptance of Terms

By creating an account on vgallery.com.au, you agree to these Terms & Conditions. Your continued use of the website confirms your acceptance of all policies, rules, and guidelines associated with bidding, purchasing, and participating in listings.

2. User Accounts

When you sign up, you agree that all information provided is accurate and that you are responsible for maintaining the security of your account. Any activity performed under your account is considered your responsibility.

3. Bidding Rules

By placing a bid on any listing, you acknowledge and agree that:

  • All bids made are legally binding.
  • You must ensure you have the ability and intention to complete the purchase.
  • You may not retract or cancel a bid once submitted.
  • Misuse of the bidding system may result in account suspension or removal.

4. Winning a Bid

If you are the highest bidder when the listing closes, you are considered the winner and agree to:

  • Complete payment for the item in full.
  • Provide accurate delivery and billing information.
  • Respond promptly to any communication required to complete the transaction.

Failure to pay for a winning bid may result in account suspension, cancellation of future bidding privileges, or other actions deemed necessary to protect the integrity of the marketplace.

4A. Auction Purchases

All auction purchases made through vgallery.com.au are legally binding. By participating in an auction and placing bids, you acknowledge that if you are the highest bidder when the auction ends, you enter into a binding agreement to purchase the item.

  • The winning bidder is required to complete payment within the timeframe specified by the seller or platform.
  • Winning bids cannot be cancelled, withdrawn, or disputed except where required by applicable law.
  • Failure to complete payment for a won auction may result in account suspension, bidding restrictions, cancellation of existing bids, or permanent account termination.
  • Sellers reserve the right to relist an item if the winning bidder fails to complete the purchase.
  • Repeated non-payment or auction manipulation may result in further action to protect the integrity of the marketplace.

vgallery.com.au reserves the right to investigate suspicious bidding activity, bid manipulation, fraudulent accounts, or any behaviour that undermines fair auction practices. Accounts involved in such activities may be suspended or removed without notice.

5. Payments

All payments must be made through the approved payment methods provided on the website. Once payment is completed, you will receive confirmation and relevant transaction details.

5A. Standard Purchases (Buy Now Items)

In addition to auction listings, vgallery.com.au may offer items available for immediate purchase at a fixed price ("Buy Now" purchases). By completing a Buy Now purchase, you agree that:

  • The purchase constitutes a legally binding agreement between you and the seller.
  • Payment must be completed in full at the time of purchase using the approved payment methods.
  • All information provided during checkout, including delivery and billing details, must be accurate and complete.
  • Once an order has been placed and payment confirmed, cancellation requests may not be possible if the item has already been processed, shipped, or otherwise prepared for fulfilment.
  • You are responsible for reviewing the item description, condition, specifications, and any seller-provided information before completing the purchase.

vgallery.com.au acts as a marketplace platform and is not responsible for errors in product descriptions, delays caused by third-party delivery services, or issues arising from inaccurate information supplied by buyers or sellers. Any disputes relating to the item purchased may be reviewed in accordance with our marketplace policies and applicable Australian consumer laws.

6. Website Use

You agree not to engage in any activity that disrupts or interferes with the website’s functionality, security, or user experience. This includes attempting to manipulate bids, listings, or user accounts.

7. Liability

vgallery.com.au is not responsible for any loss resulting from incorrect user information, misuse of the website, or failure to comply with these Terms & Conditions.

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website after changes indicates your acceptance of the updated terms.

9. Contact Us

If you have questions about these Terms & Conditions, please contact:

Email: admin@vgallery.com.au
Website: https://www.vgallery.com.au